Caesars Windsor Responsible Gaming Guidelines

In Canada, access to gaming areas follows clear verification steps. We strictly enforce Ontario’s legal gambling age of 19, and we require valid government-issued photo ID before entering gaming areas.

Our teams check identification consistently, with extra attention when someone appears under 25. Underage individuals are not permitted in gaming areas. Parents and guardians should not leave minors unattended in non-gaming areas.

• Confirm your details before play begins.
• Bring government-issued photo ID for gaming-area access.
• Expect staff to request ID when age is unclear.
• See verification as a safeguard, not a hurdle.

Responsible Play as Entertainment

We treat gambling as entertainment and build our approach around harm prevention. It remains enjoyable for most people, but it can become a problem for some. Our responsible gaming program is designed to prevent and reduce gambling-related harm.

We follow Ontario responsible gaming regulations and apply practical measures across our operations. Our focus is on awareness, age protection, and early support, with a respectful environment for anyone who wants help.

• Promote responsible gaming awareness through clear messaging.
• Prevent underage gambling through firm access controls.
• Identify and assist patrons showing possible signs of harm.
• Offer guidance that helps keep play balanced.

Keep a simple baseline in mind: play for fun, not to win back losses.

Registration & Play Management Tools

When you register or log in, the goal is to keep play transparent and manageable. We encourage you to use play management tools that support steady, informed decisions. These tools can help you pause, review, and reset expectations before risks build.

• Set time and money limits and receive notifications.
• Schedule breaks from play through temporary account suspensions.
• Review gaming activity statements to understand spending patterns.
• Use self-assessment tools to check your habits.

For in-person guidance, our GameSense Information Center is located on the gaming floor. Trained Responsible Gaming Advisors explain how games work and share strategies to keep gambling an entertainment choice. Hours run Sunday to Thursday, 9 AM to 1 AM, and Friday and Saturday, 9 AM to 3 AM.

Bonuses & Responsible Use

Bonuses can add variety to play, so we encourage a measured approach. Read the terms before claiming and match offers to the limits you’ve set. If you use a promo code, treat it as a planned extra rather than an impulse.